September 2010
Halcrow’s UK business is set to offer its clients an even better service through improved global working and collaboration, with the introduction of Vodafone One - Vodafone UK’s unified communications service.
Vodafone One brings fixed, mobile and PC-based communications together meaning employees are contactable via one number on their mobile, fixed phone or PC, helping people to communicate seamlessly wherever and however they choose.
PC features, such as desktop conferencing, Instant Messaging (IM) and presence (which allows employees to see if someone is online and available at any given time), will integrate with video conferencing facilities to allow Halcrow to promote faster and more effective team working, regardless of which team they work in or where they are based.
Chris Farmer, Halcrow’s group IT director explains: “Vodafone One will support our adoption of a global delivery model and fundamentally improve the way we work, which will ultimately help us design and deliver better solutions for our customers. It will enhance our competitive advantage, as well as our agility to be more responsive to customer demands and new business opportunities.”
The company will also benefit from more efficient use of office space and increased use of hot desks. Employees will be able to work flexibly where they can best support their clients, but still be connected and communicating with their colleagues. The company is set to save around £1 million on its communications costs over five years. Employees will also travel less, saving Halcrow and their clients’ costs whilst helping to reducing the company’s carbon footprint.