Roger Hawes, operations director - energy management, is experienced in the application of benchmarking techniques.
Benchmarking is not just about passively comparing your performance against national yardsticks. It is a far more positive activity, providing participants with an opportunity to share their experience and pool ideas in active pursuit of best conceivable practice.
Often this results in conclusions which you will never find published anywhere.
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as an in-house activity for multi-site companies |
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with other companies in the same industry |
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on a cross-sector basis |
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initial group consultation to determine what members want to achieve, and what information they will need to collect |
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data gathering by group members |
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expert analysis of data |
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presentation and discussion of preliminary findings
Site visits |
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further analysis and development of conclusions |
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a meeting to review the main findings |
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final report |
For the process to work effectively, we ask members to participate in a non-competitive, open-minded and open-handed spirit, and we promise complete confidentiality. As much is learned from members' mistakes as from successes, and on many occasions the accepted wisdom of (for example) standard government advice and published yardsticks have been shown to be wrong for some, if not all, energy users.