Scope

Halcrow was commissioned as part of a Deloitte and Touche team to review the present business and governance model used by Transnamib Holdings Ltd and to support the preparation of plans for future improvements to this model and the company's performance.

Benefit to client

Customer service audit of key customers to investigate present performance gaps.

Review of present resource utilisation in rail and road operations to identify scope for improving operational efficiency and reducing cost.

Review of present method of costing rail and road operations.

Strategic level estimation of commodity profitability.

Review of key operations management processes including service and resource planning, maintenance systems and performance management.

Recommendations on improvements to Transnamib operations and business management, including implications for its organisation, human resources strategy and information systems strategy.

Participation in strategic visioning workshop to align role-players.Preparation of detailed implementation plan.